Meet Our Team

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President Nancy Gilbride is a senior healthcare executive and licensed pharmacist with 34 years of experience in the healthcare industry, including 28 years in the Pharmacy Benefit Management (PBM) sector. She has held senior leadership roles at several Fortune 50 healthcare companies and is recognized for her ability to drive transformation and business growth within complex environments with an optimistic tenacity. Nancy has deep expertise across all payer segments, particularly serving military members, veterans, and federal employees. As President of the Federal Pharmacy Services Division at Express Scripts, she led a $10 billion division supporting the Department of Defense (DoD) and the U.S. Office of Personnel Management (OPM). She directed a 3,000-person team and spearheaded the successful $63.2 billion TRICARE contract bid and implementation. Her leadership encompasses program management, strategic planning, business development, organizational transformation, operational performance, contract administration, and risk mitigation. Currently, she leads her own consulting group, Gilbride Consulting Group, where she and her team advise emerging pharmacy-oriented companies on growth strategy, operational execution in sales/account management functions, culture and talent development, and leveraging data as a key asset, along with executive-level planning. Her guidance helps clients succeed in high-stakes environments requiring strategic foresight and operational agility. Previously, Nancy served as Chief Sales Officer at CarelonRx, overseeing all PBM markets for Elevance Health. She led sales, account management, and consultant relations, driving increased client retention and sales growth across 18 million members. Her leadership fostered greater alignment with medical teams to enhance outcomes and drive revenue. Earlier, she was SVP at Centene Corporation and CEO of Envolve, managing an $11 billion business portfolio, and spent 19 years at Express Scripts in roles that fueled the company’s significant growth. Nancy holds a Bachelor’s in Pharmacy and a Master’s with Residency in Hospital Pharmacy Administration from the University of Wisconsin–Madison.

Senior Advisor with over 20 years of experience in the Pharmacy Benefit Management (PBM) industry, Tom Nowakowski brings deep expertise in driving sustainable growth, operational efficiency, and organizational transformation. He has supported commercial, workers’ comp, public sector, and government clients—leading initiatives that have secured multi-billion-dollar contracts and executed complex implementations with measurable outcomes. Tom specializes in performance improvement strategies that deliver lasting financial impact. He has led enterprise-wide programs that optimize cost structures, enhance service delivery, and boost operational performance. His leadership in change management has helped organizations navigate complex transitions, improve employee engagement, and unlock new revenue streams. As a healthcare executive, Tom has designed and integrated cross-functional solutions that enhance collaboration among account management, program performance, and risk management teams—empowering organizations to make informed, data-driven decisions. As a strategist, he develops customized approaches to business development, sales growth, and client retention—always with a focus on long-term, sustainable success. Tom’s hands-on, results-driven style makes him an invaluable partner for small to mid-sized PBM organizations and consulting groups seeking to reduce costs, streamline operations, and accelerate growth. His combination of industry insight and executional rigor consistently delivers results in today’s fast-evolving PBM landscape.